What do E*Trade, REI, Godiva Chocolatier and AskColorado have in common?
Beginning Feb 1, they will all use the same web-based customer-support and communication technology, InstantService.
In the last few years, libraries have seen an explosion in online communication tools available for reaching and serving patrons. The use of IM, text messaging, online chat and related technologies are becoming embedded in the fabric of libraries’ online service offerings. Given this changing landscape in technology and the evolving need for libraries to flexibly serve their patrons, the AskColorado community and AskColorado Steering Committee have endorsed a migration to this new software platform, InstantService. Continue reading ‘The NEW AskColorado: utility and coolness combined’




Anythink(tm) “celebrates imagination, play and interactivity.” In the 



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