Early on it was recognized by Colorado libraries that despite the plethora of easily-obtainable information via the Internet, people were having trouble finding the “right information” and credible information. To address this problem, you joined forces to create AskColorado. Many librarians in the state, however, are not aware that not only was AskColorado one of the first statewide, multi-library-type, virtual reference services to open in the U.S., it remains one of only fifteen or so states that continue with such a service today.

“While states such as Massachusetts and California have discontinued their services, ours continues today to offer high-level service, along with other states such as Ohio, Maryland, and New Jersey,” said Kris Johnson, AskColorado Coordinator. “Our per-capita usage rivals that of those larger states.”

“We offer the human touch to an oftentimes impersonal Internet, and help put people in touch with information that they would otherwise be unable to locate themselves,” added Johnson. “And judging by our numbers, people need us!”

Recent comments from customers highlight the need and usefulness of AskColorado:

• Love that I can access a librarian 24/7 as I often am in urgent need for help when the regular library is closed and I can’t find what I need on the library website. Great friendly and quick service. Very impressed.
• I was so happy to find this service! I was lost navigating a variety of sites and the librarian helped me find the one I needed for my paper.
• The human touch was there. Doesn’t get any better than that!

Over the years, residents from every county in Colorado have logged in, with nearly 25% of those questions coming from rural areas. Questions range the gamut, from homework help for kids, to how to start a small business for adults. Recent research questions include:

• I am trying to find research studies on effective classroom routines or how such routines help with classroom management.
• What is the amount of water the entire state of Colorado uses in one day?
• I am researching the effectiveness of LinkedIn as a job search tool. I have lots of short articles but no substantial research. Help!
• I am sending invitations to our state senators and representatives. How do I address them on the envelope?

AskColorado has also received its share of whimsical questions:

• Can you help me find an article that has a list of the top 500 fictional villains…the evilest!?
• What is the circumference of a moose?

Interesting questions received on the service are posted at the AskColorado Twitter account  nearly daily. AskColorado also participates in popular social networking sites, including Facebook and Delicious.

The AskColorado service works on a model similar to public radio: it is grant-funded and paid for by member libraries. Federal monies through the Library Services and Technology Act (LSTA) are supplied via the Colorado State Library, a unit of the Colorado Department of Education. In addition, member libraries contribute financially and through staff support.

Libraries throughout Colorado of every type — public, academic, school and specialized libraries — contribute money to pay for the software and 24/7 service. Local libraries also provide the staff time to work online with Colorado students and residents. If your library would like to join, or you would like additional information, please contact Kris Johnson.

Website: http://www.askcolorado.org
Twitter: http://twitter.com/AskColorado
Facebook: http://www.facebook.com/AskColorado
Operations Manager, Kris Johnson, johnson_k@cde.state.co.us, 303-866-6922

We received over 150 votes for this year’s pin (!), but one of the designs was the clear winner. View the final design. For those who asked, the star on the pin roughly marks the Bermuda Triangle. We think it’s a fun and unexpected design element.

Price: $0.63 each

Following the same procedure as previous years, the Colorado State Library will place a large pin order and would be glad to “piggyback” and add your order to ours. This is a great way to promote next year’s programs, and placing a large order will make it cost effective for all of us.

You will be emailed an invoice with the total amount owed, and this will be payable once you receive the pins in mid to late October. NOTE: Add $5 shipping & handling charge for orders being shipped outside of Colorado.

We will submit our bulk order on 9/1, so please submit your order NO LATER THAN Tuesday, August 31st.

Contact Michelle Gebhart with questions.

Vision: * Libraries move communities into the future. Every resident of Colorado will discover their library to be a place of curiosity & discovery; ideas & experiences; inspiration & imagination. They are places of endless possibilities.

Mission: * Libraries are excited about patron’s questions, we assist patrons with their needs during transitional times in their lives. What’s Next?!

Goals: * To shift the general public’s perceptions so they understand that libraries change with the times, are not just books and provide critical help to people during times of personal or community transition.  * To reinvigorate the value of libraries and secure future funding of Colorado Libraries.

Tagline: * What’s Next?! Your future. Libraries help get you there

We are moving forward and have the logo, mark, fonts and style guide. Please refer to the style guide for explanations on file types. These are all available on the Brand Items page.

We are working on the website and marketing kits which should be ready by the CAL conference in October 2010.

Contact Debbi MacLeod with any questions.

The summer reading theme is a little harder to identify this year… so we went for a globe or map concept.

• Children’s theme:  One World, Many Stories
• Teen theme:  You Are Here
• Adult theme:  Novel Destinations

Don’t forget to fill out the comment section if you have something extra to say.

VOTE NOW!
We need your responses by Friday, August 20th.

The Alzheimer’s Foundation of America is offering free library subscriptions to care ADvantage, a quarterly publication for caregivers and individuals affected by Alzheimer’s disease and related illnesses.

Each issue of care ADvantage presents articles written by top experts in their respective fields, offering valuable information and insight into a wide range of timely topics from the medical and practical to the emotional and inspirational.

Over 200 public libraries nationwide have subscribed thus far, and we would love to extend an invitation to you to join them in providing this magazine so patrons who are affected by Alzheimer’s disease and related illnesses can have greater access to the information and support that is available to them. We would also greatly appreciate your help in spreading the word to other libraries across the nation, if possible.

Every library in your system can each receive one free issue per quarter, with no end date to their subscription. Please call 866-AFA-8484, Ext. 111 or email Melissa Austen to subscribe or to request a sample copy of the magazine.

Francine Fialkoff, Library Journal Editor-in-Chief, has asked me to bring this site to your attention if you haven’t already seen it: www.LosingLibraries.org.

Reduced hours in Boulder and Lafayette, and the closures in Aurora are listed, as is the BHAG advocacy initiative.

The prominent “Report Cuts” button allows sending of newspaper stories and annotations…and to report successes. The site seems geared toward public libraries, but doesn’t appear to restrict inclusion of layoffs, reductions, or closures in other types.

I encourage you to keep the site updated as changes happen in your library. While no one wants to flaunt bad news, showing an accurate picture is important as Colorado braces for further budget battles locally, and at the state level.

Once the site is more fully populated, Library Journal will send out press releases to major media around the country.

Thank you for your help on this.

CJ O'Hara, Keith Dedman, Mark Noble

After 3 guys worked on it part time for 3 months, the Western Slope Libraries Catalog is now live. We started with open source VuFind, developed at Villanova U and first implemented in Colorado by CSU.

This month the team is fine-tuning relevance ranking, correcting links to electronic books, evaluating new catalog enrichment options, and developing an admin console to support a variety of  configuration options for our multi-type consortium.

This summer Marmot will work with members to brand, configure, and launch library-specific flavors of the catalog. Academics and schools should all be ready in time for fall term; publics will launch throughout the summer.

We’re certainly taking advantage of the openness of open source to do cool things for library users that no sane vendor would want to do in a commercial product. Give us a call at 970-242-3331 to hear more about it.

• Monday, June 21st at 12:00PM – 1:00PM
  AND
• Wednesday, June 23rd at 9:00AM – 10:00AM

Bring your questions regarding potential projects addressing this year’s LSTA goal:

“Colorado libraries will provide services to support educational achievement and lifelong learning of Colorado residents, people with disabilities, ethnic populations, institutional residents, and those underserved by libraries.”

The session will begin with a 10 minute overview of this year’s LSTA grant application and timeline. After answering your questions we will open up the session to discuss your project ideas. We can address your technology concerns; tell you if your project fits this year’s goal; help determine if your project is feasible; and much more! Come prepared for a lively discussion!

Hosted by CSL Staff:

• Jean Marie Heilig, LSTA Grant Coordinator
• Jim Duncan, Director, Networking and Resource Sharing Unit
• Mary Beth Faccioli, Instructional Design and Technology Consultant

RSVP to Melissa Carlson by Friday, June 17th
Identify which session you will be attending. You will be provided with log in information. Attendance is limited to 25 people per session. Additional sessions will be planned as needed.

Questions? Please contact Jean Marie Heilig, 303-866-6731.

It has been quite a few years since CAL conducted a survey to ask you if the association is meeting your needs.  With the Board in the midst of writing a strategic plan, we decided it was time to put our finger on the pulse and find out what you want from CAL. Not only are we looking for feedback from our members, but non-members as well. Please take 5 minutes to answer this short questionnaire. It is very important that we hear from you as we plan for our future.

For the purpose of this grant, libraries must meet the following LSTA 5-year plan combined goal:
“Colorado libraries will provide services to support educational achievement and lifelong learning of Colorado residents, people with disabilities, ethnic populations, institutional residents, and those underserved by libraries.”

For more information, visit the State Library’s LSTA page.